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Poussière de Vie trains disadvantaged young people in Vietnam

In 2014, the independent non-profit organization Poussières de Vie set up the “Hnam Chang Ngeh” hotel school (House of Hope in the Bahnar language) in Kon Tum in the central highlands of Vietnam. Its aim is to train young people from ethnic minority backgrounds in the skills of hospitality management. Solidarity AccorHotels has been supporting this initiative since 2015, and Group* teams work alongside the organization to deliver comprehensive high-quality technical training to its students. We take a look at this partnership built on skills transfer and passion.





“House of Hope” – a place to live and learn

In 2016, more than 9 million foreign tourists visited Vietnam; that’s a 25% increase in a single year. So it’s no surprise that Poussières de Vie has chosen this fast-growing sector to provide training for around fifty young people every year.

The Poussières de Vie hotel school gives the organization’s young beneficiaries the opportunity to learn the full range of hospitality jobs and careers hands-on. This high-quality program combines theory with practice, and allows everyone to learn in real-life conditions: students have the opportunity to discover a completely new professional environment, learn English and work alongside people of different cultural backgrounds, opening their eyes to a much wider world. It’s a place to learn where everyone can get involved in restaurant service, guest reception and room cleaning in direct contact with real guests.

Once the students have completed their training at the “House of Hope”, they move on to complete their career training with 5 months of working in the organization’s partner hotels and restaurants. The Sofitel Saigon Plaza, the Novotel Saigon Centre and the Novotel Phu Quoc are all part of this partnership, and since 2014, have welcomed twenty trainees to their hotels.

Sao is one of them.


Sao comes from Xo Dang, and tells us about her internship at the Novotel Phu Quoc

Sao is one of 8 children of a farming family, and completed her practical training at the “House of Hope” with a great deal of determination and application. Having passed her exams, she progressed to a 5-month internship at the Novotel on Phu Quoc island, thousands of miles from her home village near the border with Laos. The first time ever!

From March to July 2016, Sao put her many skills to work as a member of several different hotel teams: in the restaurant, serving breakfast and housekeeping. As Sao told us: “I’m just so glad to have been given this opportunity! Thanks to this internship, I’ve been able to meet people from all kinds of background and every nationality. It’s been a really valuable experience. The hotel is on Phu Quoc, so it was also the first time I’d ever seen the sea!” 

At the end of her work experience period, the Novotel teams said that: “Her challenge now is to improve her English so that she can work at reception, which demands fluent language skills.”

The staff were delighted to welcome Sao on her internship, and have since welcomed three other students from Poussières de Vie, giving them all the opportunity to complete their training and receive their certificates. Some of them are the first in their village to graduate... the perfect role model to inspire as many others as possible to receive high-quality training!

Sao is now a member of staff at the Novotel on Phu Quoc, where she is continuing her career with enormous pleasure and passion.

Chúc may mắn**!


* Sofitel Saigon Plaza, Novotel Saigon Centre and Novotel Phu Quoc

**(Good Luck!)